Customer Privacy Notice
Last Updated: 01/07/2023
At Switch & A I R, we value your privacy and are committed to protecting your personal information. This Customer Privacy Notice explains how we collect, use, disclose, and protect your data when you provide us with your email address for VIP card registration and email marketing purposes. By providing your email address, you consent to the practices described in this notice.
1. Data Controller
Switch & A I R is the data controller responsible for the processing of your personal data. Our contact details are as follows:
Switch & A I R
2 Sherwell Arcade
Plymouth, PL4 8LH
United Kingdom
office@airplymouth.co.uk
2. Types of Personal Data Collected
We may collect the following personal data from you when you register for our VIP card:
Full Name
Email Address
Date of Birth (optional for age verification purposes)
Contact Number (optional)
3. Purpose of Data Collection
The personal data collected during VIP card registration will be used for the following purposes:
To issue and manage your VIP card membership.
To communicate with you regarding exclusive offers, promotions, and events related to Switch & AIR.
To send you marketing communications, including newsletters and updates, tailored to your preferences.
To conduct market research and analyse customer preferences to enhance our services and offerings.
4. Legal Basis for Processing
The legal basis for processing your personal data is:
Your explicit consent, as provided when you voluntarily provide your email address for VIP card registration and email marketing purposes.
5. Data Retention
We will retain your personal data for as long as necessary to fulfil the purposes outlined in this notice or as required by applicable laws and regulations. If you wish to withdraw your consent or have your data deleted, please refer to section 6 below.
6. Your Rights
You have the following rights regarding your personal data:
Right to withdraw consent: You have the right to withdraw your consent for the processing of your personal data at any time. To do so, please [contact us using the contact details in section 1].
Right to access: You have the right to request access to the personal data we hold about you. We will provide this information free of charge within one month of receiving your request.
Right to rectification: If your personal data is inaccurate or incomplete, you have the right to request its correction.
Right to erasure: You have the right to request the erasure of your personal data when it is no longer necessary for the purposes for which it was collected or processed.
Right to object: You have the right to object to the processing of your personal data for direct marketing purposes. If you object, we will stop processing your data for such purposes.
7. Data Security
We take the security of your personal data seriously and have implemented appropriate technical and organizational measures to safeguard it from unauthorized access, loss, or disclosure.
8. Data Sharing
We will not share your personal data with third parties for marketing purposes without your explicit consent.
9. International Data Transfers
Your personal data may be processed in countries outside of the European Economic Area (EEA) if we use third-party service providers. In such cases, we will take all necessary steps to ensure that your data is adequately protected.
10. Changes to this Privacy Notice
We may update this Customer Privacy Notice from time to time to reflect changes in our data processing practices. Any updates will be published on our website or communicated to you directly.
If you have any questions or concerns about this privacy notice or our data practices, please contact us using the contact details in section 1.